Docunto — Local Service Directory & Lead SaaS Platform
Next-Generation Local Service Directory, B2B/B2C Marketplace & Automated Lead Management SaaS Platform.
Docunto is a full-stack hyper-local service marketplace and B2B/B2C lead distribution platform designed to bridge local service providers and end consumers. Built with Next.js framework, Node.js/Express, and MongoDB, it enables users to search, compare, and request verified services while offering service providers tiered SaaS subscriptions, ad banner placement campaigns, and real-time lead acquisition workflows.
Business Challenge & Strategic Solution
Fragmented local service discovery makes finding verified providers difficult for consumers. Service providers lack an automated pipeline to capture high-intent leads and track conversion without manual outreach. Platform operators struggle with manual subscription renewals, lead quota enforcement, and ad management.
Local consumers struggle to find verified, high-quality service providers across specific geographical regions and service categories.
Small to medium businesses require an automated pipeline to capture high-intent user traffic, receive matched leads, and track customer conversion.
Automates Razorpay payment processing, prorated tier upgrades, PDF invoice generation, and 7-day grace period extensions via cron jobs.
Validates service providers with Aadhaar OTP verification, GST/PAN document uploads, and verified badge tags.
We architected a decoupled Next.js enterprise frontend frontend paired with a Node.js Express microservices layer and MongoDB We built an automated lead matching engine mapping user searches into vendor lead inboxes, a prorated subscription upgrade credit calculator with Razorpay integration, server-side automated HTML-to-PDF compilation with invoice compilation, and background cron routines for auto-renewals.
Technology Stack by Layer
The 16 technologies Docunto SaaS runs on, grouped by the layer of the system they power.
Frontend & UI 6 technologies
- Next.js Server-rendered React framework
- React Component-based UI
- Redux Toolkit Predictable app state
- Tailwind CSS Utility-first styling
- Recharts Analytics charts
- Jodit Rich-text editing
Backend & APIs 4 technologies
- Node.js Server runtime
- Express.js REST API framework
- NextAuth.js Session & sign-in
- node-cron Scheduled jobs
Data & storage 2 technologies
- MongoDB Document database
- Mongoose MongoDB data modeling
Cloud & infrastructure 2 technologies
- AWS S3 File & media storage
- Firebase Push messaging & OTP
Integrations & libraries 2 technologies
- Razorpay Online payments
- wkhtmltopdf HTML-to-PDF invoices
System Architecture & Engineered Modules
Public Marketplace & Multichannel Touchpoints
System Interfaces & Digital Views
Business Impact & Key Outcomes
Zero-Touch Revenue Lifecycle: Automated payment processing, prorated upgrades, and PDF invoicing lower operational overhead
Enhanced Provider Retention: Automated 7-day grace extensions for free tiers increase conversion from free listing to paid SaaS subscriptions
Data-Driven Administration: Built-in BI reports (Location Analysis, Package Spend, Date-wise Enquiries) empower operators to identify high-performing categories
Sub-Second Lead Routing: Dynamic lead matching maps user service inquiries and search history into active vendor accounts
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